FAQS
Do you ship internationally?
Yes, we offer worldwide shipping! Shipping costs will be calculated at checkout. Stay tuned for our year-round discounts and promotions to catch exclusive deals.
Where do you ship to and how long does delivery take?
Our products are dispatched from our warehouses located at 20-22 Wenlock Road, London, and 939 Dachuan Road, Changhua County, Taiwan. The production quality remains consistent across both facilities, and we will determine shipping allocation based on your address and warehouse inventory.
Production Time: 1-3 business days
Shipping Time:
Europe: 3-7 business days
North America: 4-8 business days
Australia: 3-10 business days
New Zealand: 4-12 business days
Rest of the World: 7-15 business day
What shipping companies do you use?
We utilize major carriers and local courier partners. During checkout, you'll choose your preferred delivery method.
Can I return my product?
We firmly believe in our products and stand behind them with a risk-free 30-day guarantee. If for any reason you're not satisfied, we're committed to doing whatever it takes to ensure your complete satisfaction. Online shopping can be intimidating, so we want you to know there's absolutely no risk. If you're not happy with your purchase, let us know and we'll make it right. Our customer support team is available 24/7/365 via ticket or email. Please don't hesitate to reach out if you need assistance.
Can I personalize my product?
Customization availability varies by product and creator. Please check the product page for available options.
Size Description
For our sweatshirts (crew necks, hoodies), we offer women's sizes. For men, we suggest going up one size, or two sizes if you prefer a looser fit or have a muscular build.
Where can I obtain a discount code?
We provide various types of discount codes, including fixed amounts, percentages off, and more. Subscribe to us and follow our multiple accounts on Instagram, Facebook, and TikTok to unlock exclusive discount codes!
Is it possible to use multiple discount codes during checkout?
No problem! Only one discount code can be applied at checkout. If you have multiple discount codes, please select the one that offers the best deal for you!